Case Study · 3D Printing & Manufacturing
Singapore's leading 3D printing service — +60% YoY revenue & ranked #2 on ChatGPT search.
We built Additive Inn's full digital stack: business website, the MakeMe instant-quote-and-payment portal (zero human input), e-commerce store, and a brand-trained AI customer support agent. End-to-end. The numbers across revenue, traffic, AI search visibility — and ~1,440 hours of staff time saved every month — have followed.
// the work
What we built.
Additive Inn needed more than a website. They needed a digital operations layer — a system that could quote a custom 3D-printed part in seconds, sell stocked items off the shelf, answer customer questions around the clock, and rank for the kind of searches their buyers actually do (including the new ones, on ChatGPT and Gemini).
We shipped the lot: a brand-led marketing site, the MakeMe instant-quote portal hooked into their pricing engine, a Shopify-grade e-commerce store, and a brand-trained AI support agent that handles routine inquiries without bothering the team. Custom-coded, owned by Additive Inn, designed to evolve as the business grows.
// receipts
The actual numbers.
Independently verified. SEMrush Domain Overview & AI Search, Google Maps live rank, and a client-confirmed year-over-year P&L delta. Click any screenshot to see it full-size.
// how we did it
The play.
A digital stack designed to compound — each piece making the next more valuable.
Brand-led marketing site + e-commerce
Custom-coded multi-page site for the business story plus a full e-commerce store for stocked products. Indexable from day one, fast to load, designed for both search engines and buyers.
MakeMe — quote & collect payment, zero human input
Custom-built portal that takes a buyer’s spec, runs it through the pricing engine, returns an instant quote in ~5 seconds, AND collects payment — all with no human in the loop. Replaces the 24-hour back-and-forth that used to consume roughly 1,440 hours of team time every month.
SEO + GEO content — built for AI search
On-page SEO for Google, plus structured content and schema designed for AI search engines (ChatGPT, Gemini, AI Overview). 25 pages are now cited in AI search answers; the brand ranks #2 on ChatGPT for relevant queries.
Brand-trained AI customer agent
Aria — a custom AI agent trained on Additive Inn's brand, capabilities, and FAQs — handles inbound questions 24/7. Routine inquiries answered in seconds; complex ones routed to the team in WhatsApp.
Aphyx really helped us, and plus they were really automatic to try to understand what our company goals are — and then just implement it.
Eddy · Additive Inn
Want results like this for your business?
We take on a small number of new clients each month. Same playbook, same in-house team, same engineering quality. Start with a free audit — no commitment, no upfront cost.
// next case study
More live builds.
Three projects, three different industries, same playbook.